Terms of Service

These Terms of Service ("Terms") are an agreement between you and Lush Trading Post, LLC ("we", "us"), which operates ZeroList. Please read them carefully. Section 22 requires individual arbitration and waives class actions.

1. Acceptance

By creating an account or using ZeroList, you agree to these Terms, our Privacy Policy, our Acceptable Use Policy, and our Refund & Cancellation Policy. If you use ZeroList for a business, you agree on its behalf and confirm you have authority to do so.

2. Eligibility and accounts

You must be at least 18 and able to form a binding contract. You must give accurate information and keep it current. One person or business may not use accounts to evade restrictions or suspensions.

3. Account security

You are responsible for your login credentials and for activity under your account. Tell us promptly at lushtradingpost@gmail.com if you suspect unauthorized use.

4. Subscriptions and recurring billing

Creating videos requires an active paid subscription. Plans renew automatically each month and are charged to your payment method at the start of each billing period until you cancel. Prices are shown before purchase and may include loyalty discounts described in the app. We may change prices for future billing periods with advance notice. Payments are processed by Stripe.

5. Credits

• Each plan includes a monthly credit allowance. Monthly credits are reset at each successful renewal and do not roll over. They end when your subscription ends.
• Subscribers may buy additional credit packs. Additional credits do not expire while your account is active, but they can only be used while you have an active subscription.
• Credits have no cash value, are not transferable, and are forfeited when your account is deleted or terminated.
• The credit cost of each video is shown before you generate it.

6. Plan changes and cancellation

You can manage, change, or cancel your plan from your Account page through Stripe's billing portal. Upgrades, downgrades, and any proration follow the options presented in that portal at the time of the change. If you cancel, your subscription will not renew and you keep normal access until the end of the period you already paid for.

Deleting your account is different from cancelling. It is immediate and permanent: your subscription is cancelled, access ends immediately, remaining monthly and purchased credits are forfeited, and your account data is deleted as described in our Privacy Policy. Account deletion does not entitle you to a prorated refund for unused subscription time or unused credits.

7. Refunds and payment disputes

Payments are non-refundable except for duplicate or mistaken charges. If we determine you were charged twice or charged incorrectly, we refund the erroneous charge to your original payment method through Stripe where possible; we do not substitute ZeroList credits for a refund of an erroneous charge. If you dispute or reverse a payment with your bank or card issuer, we may suspend the paid services associated with that payment while the dispute is investigated and resolved. See the Refund & Cancellation Policy.

8. Generation failures

Credits are deducted when a generation starts. If a generation fails and produces no video, the credits for that generation are automatically returned to your balance. We do not return credits for completed videos because you dislike the result, because AI output differs from your expectations, or for videos you delete.

9. Your content

"Your Content" means the images, text, logos, and other materials you upload or enter. You keep ownership of Your Content. You are solely responsible for it and confirm you own it or have all rights, licenses, and permissions needed — including for any trademarks, copyrighted material, and any person's name, image, likeness, or voice — to use it and to let us process it as described here.

You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, modify, and transmit Your Content, including to our AI and service providers, only as needed to operate ZeroList, provide the service to you, and enforce these Terms.

10. Generated output

As between you and us, and to the extent we have rights in it, you own the videos and scripts generated for you ("Output") and may use Output for any lawful purpose, including commercial advertising, subject to these Terms and the Acceptable Use Policy. You understand that:

• Output is created by AI and may be inaccurate, flawed, or unexpected.
• Output may not be unique. Similar output may be generated for other customers, and we do not grant you exclusive rights to AI-generated people, voices, styles, or scenes.
• Output may not be protected by copyright in some jurisdictions, and we do not guarantee that Output is free of third-party rights.
• AI-generated people shown in Output are synthetic and do not represent real customers or real endorsements.

11. Your responsibility for published content

You must review all Output before using it. You are solely responsible for how you use it, including every product claim, testimonial, and statement it contains. You must comply with all laws and rules that apply to your advertising, including truth-in-advertising laws, the U.S. Federal Trade Commission's Endorsement Guides, disclosure requirements for AI-generated or sponsored content, and the policies of TikTok, Meta (Facebook and Instagram), YouTube, Amazon, other marketplaces, and any platform where you publish. ZeroList does not publish content to those platforms for you.

12. No affiliation

ZeroList is not affiliated with, endorsed by, or sponsored by TikTok, Meta, YouTube, Google, Amazon, or any other platform named on our site. Their names are trademarks of their owners.

13. Prohibited uses

You may not use ZeroList in violation of the Acceptable Use Policy, including to impersonate real people, create misleading deepfakes, infringe intellectual property or publicity rights, or create unlawful or deceptive content. You may not reverse engineer, scrape, overload, or interfere with the service, bypass usage limits or payment, or resell access without our written permission.

14. Our intellectual property

ZeroList, its software, design, and branding belong to us or our licensors. These Terms do not give you rights to our trademarks or software beyond using the service.

15. Service availability

We rely on third-party hosting, payment, and AI providers. The service may be unavailable, slow, or interrupted, and generations may be delayed or fail, including because of provider outages or changes. We do not promise any particular uptime.

16. Changes to the service

We may add, change, or remove features, models, video types, and providers, or discontinue ZeroList. If we discontinue the service entirely, we will give reasonable notice where practical.

17. Suspension and termination

You may stop using ZeroList and delete your account at any time. We may suspend or terminate your access, remove content, or refuse generations if we reasonably believe you violated these Terms or the Acceptable Use Policy, created legal risk, or failed to pay. Sections that by their nature should survive termination will survive.

18. Disclaimers

ZeroList and all Output are provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation.

19. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to ZeroList is limited to the amount you paid us in the three months before the event giving rise to the claim.

20. Indemnification

You will defend, indemnify, and hold harmless Lush Trading Post, LLC and its members, managers, and contractors from claims, losses, and expenses (including reasonable attorneys' fees) arising from Your Content, your use of Output, your advertising and product claims, or your violation of these Terms, the law, or third-party rights.

21. Governing law

These Terms are governed by the laws of the State of New Mexico and applicable U.S. federal law, without regard to conflict-of-law rules.

22. Dispute resolution, arbitration, and class-action waiver

Before filing a claim, contact us at lushtradingpost@gmail.com and try to resolve it informally for at least 30 days. If not resolved, any dispute arising from these Terms or ZeroList will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer or Commercial Arbitration Rules, as applicable. The arbitration will take place in New Mexico or remotely. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

You and we each waive the right to a jury trial and to participate in a class, collective, or representative action. Claims may be brought only individually. If this waiver is found unenforceable for a claim, that claim will proceed in the state or federal courts located in New Mexico. You may opt out of this arbitration agreement by emailing lushtradingpost@gmail.com within 30 days of first accepting these Terms.

23. Changes to these Terms

We may update these Terms. We will change the "Last updated" date, and for material changes we will ask you to accept the new Terms before you continue using ZeroList.

24. General

These Terms are the entire agreement between you and us about ZeroList. If any part is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of the business.

25. Contact

Lush Trading Post, LLC — lushtradingpost@gmail.com